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What are the barriers to intercultural doctor-patient communication and how can we overcome these barriers using interpersonal communication?

What are the barriers to intercultural doctor-patient communication and how can we overcome these barriers using interpersonal communication?

Providing the best patient care revolves around the idea of mutual understanding between health care professionals and patients. However, there are a few barriers that may complicate the process of understanding and effectiveness of the communication between health care providers and patients. These barriers are most relevant when the patient comes from a different country and cannot speak or understand the common language; there are also cases where the patient can speak the language but may lack understanding. So, one of the main barriers in the provider-patient communication is the language barrier.
What is the language barrier?
As mentioned previously, the language barrier comes from a lack of understanding on both ends in a conversation. The language barrier is a huge obstacle especially when it comes to the patient-provider relationship since the relationship is based off of being able to communicate accurately. The word “accurately” is key to this relationship because a health care providers’ job is to diagnose and treat the patient. So, if the provider is not receiving and understanding an accurate and intended message from the patient, this may lead to many further complications starting with a misdiagnosis.
• Focus on doctor and patient communication
• I want to focus on language barriers, but maybe start out with common standard techniques for all doctor patient interactions before leading into more difficulties and approaches to ethnic minority patients who do not fully understand the common language. Understanding is a word that can encompass many meanings and situations. What we are looking for in a healthcare setting when we mention understanding is whether the patients understands what the doctor is telling them and, what they need to do as a patient, and what the doctor can do for them. Of course, this also applies to healthcare providers as well. For the purpose of this paper, we will focus on the understanding of what is being said in the patient-healthcare provider interaction and relationship.
• Have a section on self-disclosure. How can the doctor make it more comfortable for the patient to disclose personal information? Why it works? And how having an immigrant patient makes it more difficult for self disclosure. For one, patients may find it hard to open up especially if it is a culturally taboo subject. So, besides the fact that they know little to none of the common language, they may not even want to talk about their situation to the interpreters. Being able to carry out the consultation can become even more difficult especially since the patient is more reserved now. In these cases, it is more helpful if they can speak a little bit in the common language. Doctors have found this to be the best tool for the patient to open up because in a way using a second language to them distances them a bit from their culture and they are more comfortable speaking about whatever taboo health situations they have. With these types of patients, doctors may feel a bit discouraged since they cannot get the patients to disclose information to them. In these situations, health care providers who cannot connect to the patient in terms of language should resort to nonverbal communication to show understanding of the patient’s situation and make them feel as comfortable as possible.
• A consultation is in a way a negotiation in itself. It needs both parties showing understanding of the situation and agreeing upon a solution. Repetition of what the patient is saying proves effective in coming up with a solution.
• What are the techniques that are used by the doctor for patient communication?
• Like section how the doctor can build trust and the importance of doing these techniques. Probably put this as the last section, because everything leads up to this and this most important for patients to feel comfortable enough to disclose personal information to the doctor. So, doctors, at least during the consultation become your best friend, and need to give a much needed listening ear
• The doctor can use repeating what the patient says; studies have shown that using this repetition technique can lead to better conversations. As human beings, we want the attention and want to make sure are focused and care about what we have to say. Show that you are a great listener. This sometimes proves to be difficult when there are other factors like limited time of the consultation and being able to understand the other person. Since language is such a big barrier, what are the ways doctors can be trained to close this communication and relationship gap between patient and doctor. It is important to analyze in order to provide better health care to the patients that result in both health care provider and patient satisfaction.
• Doctors
• How doctor can show their care in the conversation? Like body language to let the patient know or other types of nonverbal communication
• Why is this important?

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