Training Needs Assessment in Wal-Mart Corporation

Training Needs Assessment in Wal-Mart Corporation

Training needs assessment is a process used by the managers of the organizations with the aim to find out the best way to allocate resources to provide training (Lepicki, & Boggs, 2014). Training needs assessment (TNA) is required to find out what needs of the personnelshould be met in order to achieve their performance improvement. TNA is very important to ensure training efficiency. Organizations, where training needs assessments are not conducted, are more likely to do less effective training that is not beneficial for the employees and organization. TNA is a complicated process that requirescollecting data about the organization, its employees who require training, their weak points to be improved, and personal characteristics. This data is importantto determine the needs of employees and define the type of training (Lepicki, & Boggs, 2014). The latter are usually defined from the assessment of the knowledge of the employees and finding out what skills they lack.

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In this paper, TNA of Wal-Mart will be presented. The retail sector is facing numerous inter-related and urgent challenges predetermined by the demands of the expanding market and new global economy. For that reason, the major idea of this paper is to provide an assessment of the skills, aptitude, experience, and training needs of the employees of Wal-Mart, the leading US retailer. The questionnaire sample will demonstrate the problematic areas of the company, while the list of KSAs shows the requirements, set for Wal-Mart workers.

Wal-Mart Background Information

Wal-Mart is the American chain of retail and warehouse stores. The company is one of thebiggestretail corporations in the world in terms of revenues. It comprises a chain of stores, involved in general merchandising retailing. In the rank of the companies, Wal-Mart takes first place in the world in terms of sales(“The World’s Biggest,” n.d.). In terms of human resources, Wal-Mart is the largest world employer, working in fifteen countries and employing over 2 million employees inits 8500 stores (“The World’s Biggest,” n.d.). One of the most important factors, contributing to success of Wal-Mart in the sphere of human resource (HR) management, is keeping their employees away from unionizing, whileusing other HR activities to promote Wal-Mart’s success.

TNA of the Wal-Mart Corporation

Training needs assessment is one of the crucial moments in the process of designing and developing the training program for the employees. With the help of TNA, the company ensures that the training, developed by the HR professionals