The opportunities for mass production created by the industrial

The opportunities for mass production created by the industrial revolution spawned intense and systematic thought about management problems and issues.

True

False
2.
Adam Smith introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

True

False
3.

Peter Drucker, a respected management guru, was the first person to discuss “management by objective” (MBO), by which a manager should be self-driven to accomplish key goals that link to organizational success.

True

False
4.

_____ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.

Henry L. Gantt

Max Weber

Frederick Taylor

Lillian M. Gilbreth

Henri Fayol
5.

Who contributed two key principles—the notion that managers desire flexibility and the differences between motivating groups and individuals—to administrative management?

Henri Fayol

Chester Barnard

Frederick Taylor

Lillian Gilbreth

Mary Parker Follett
6.

Abraham Maslow suggested that the most basic human need(s) is/are the:

need for esteem.

physical needs.

need for love and belonging.

safety needs.

need for personal fulfillment.
7.

In the context of classical approaches to management, the _____ approach was a significant step in the development of management thought because it prompted managers and researchers to consider the psychological and social factors that influence performance.

human relations

scientific management

administrative management

systematic management

bureaucratic
8.

McGregor advocated a _____, suggesting that managers who encourage participation and allow opportunities for individual challenge and initiative would achieve superior performance.

contingency perspective

bureaucratic approach

Theory X perspective

Theory Y perspective

human relations approach
9.

The ex-CEO of General Electric, _____, is widely viewed as having mastered “all of the critical aspects of leadership: people, process, strategy and structure.”

Jim Collins

Gary Hamel

Peter Drucker

Jack Welch

Peter Senge
10.

In his book the Seven Habits of Highly Effective People: Powerful Lessons in Personal Change, Stephen Covey:

urged U.S. firms to fight their competition by refocusing their business strategies on several drivers of success: people, customers, values, culture, action, and an entrepreneurial spirit.

analyzed 1,435 companies to understand why some companies reach high levels of sustained performance while other companies fail to reach greatness.

focused on the strategic and organizational challenges confronting managers in multinational corporations.

discussed how a leader’s success hinges on balancing between personal and professional effectiveness.

discussed “management by objective” (MBO), by which a manager should be self-driven to accomplish key goals that link to organizational success