NRS121 Professional Nursing: Foundations of Communication
Upon successful completion of this subject, students should:
be able to demonstrate a broad knowledge base about the different communication needs of patients at differing developmental stages and from Indigenous Australian and other cultural backgrounds (aligns with Nursing and Midwifery Board of Australia National Competency Standards for the Registered Nurse: 1.2, 2.1, 3.2, 5.1, 5.2, 9.2, 9.5, 10.3).
be able to utlise evidence-based principles and strategies to maintain an effective process of care (NMBA 3.2, 9.2, 9.5, 10.3).
be able to reflect on the effects of their own interpersonal skills and style of communication on inter-professional and intra-professional interactions as well as therapeutic communication (NMBA 1.3, 2.1, 3.2, 7.4, 9.2, 9.5).
be able to work within a team in a variety of roles to establish and maintain effective team processes and communication (NMBA 2.1, 2.2, 2.4, 2.5, 2.7, 3.2, 3.5, 4.3, 4.4, 7.5, 9.1, 9.2, 9.3, 9.4, 9.5, 10.1, 10.3).
be able to explain the role of communication in leadership and teamwork in health practice (NMBA 3.2, 6.4, 7.1, 7.5, 9.1, 9.2, 9.5, 10.3).
Syllabus
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Module 1: Interpersonal Communication. Principles of effective interpersonal communication. Influencing factors including but not limited to environment, context, perception, culture, age, gender, sexual preference, physical or mental state. Explore different forms of communication used to collaborate and share information across a range of contexts including remote communication and health promotion. Interpersonal skills including but not limited to: self-awareness and reflective practice. Ethical communication. Stress: adaptive and maladaptive responses, stress vulnerability, crisis and managing conflict.
Module 2: Communicating in the Workplace. Review and expand on: Communicating as a nursing professional (from NRS111). Intra professional communication. Inter professional communication. Leadership skills – establishing a professional relationship, delegating, team work. Feedback – giving and receiving.
Module 3: Communication as an aspect of cultural competence: Indigenous Australian communication and protocols; Communicating with an interpreter; Cross cultural communication; Reflection on impact of communication on cultural groups.
Module 4: Therapeutic Communication: Theory to practice. Principles and concepts of therapeutic relationships. Establishing, maintaining and ending therapeutic relationships. Communicating with diverse populations e.g. cognitively impaired patients.
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