Narayana Hrudayalaya Case Notes
Bangalore in India
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Get Help Now! Founded in 2001, now houses 500 beds, 10 ORs, 2 cardiac labs, and its own blood and valve banks.
Pediatric therapy unit 50 beds one of the larges in the world
Over 11,228 open heart surgeries since its opening
Followed a hybrid strategy of attracting paying patients by it’s reputation for high quality combined with a focus on lowering its costs of operation wherever possible so a larger number of people can seek treatment
Break-even price 1 OHS was $2,000 adults $2,900 children. Cheaper than average price of OHS in a private hospital of $5,500
Karuna Hrudaya package allowed financially constrained patients to pay $1,400 per OHS. Narayana Hrudayalaya Trust helped arrange funds if this couldn’t be afforded
Phase 2 plan of expanding by Dr. Shetty
Background o Asia Heart Foundation (AHF) in Calcutta o NH 1.27% mortality rate, 1% infection rate
The Indian Health Landscape o India is one of the lowest public health care spending levels in the world o There had been improvements in life expectancy, but health and nutrition remained poor o Actual number of physicians per 1,000 population was only .5
The Demand for Cardiac Care in India o Heart disease was one of the most common illnesses in India
Heart Disease o 2 common methods of treating heart disease: angioplasty and CABG Operations Strategy at NH o Dual principal of highest quality at lowest cost consistent with quality o Equipment was imported and all supplies were obtained from vendors that provided the highest quality o “Wal-Martization of health care” to perform a high number of procedures
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