If you make use of published materials in forming your responses, remember to include an appropriate citation. Use APA style.

READ ALL OF THESE INSTRUCTIONS FIRST!

If you make use of published materials in forming your responses, remember to include an appropriate citation. Use APA style. 

DO NOT use Wikipedia or a Google Search for your answers. Please use attached files. 

If it asks for a response, “In your own words,” do not copied from any source. 

Questions:

1. Referring to the course materials and only the course materials, describe the difference between efficiency and effectiveness in a business.

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2. Choose one business with which you have some familiarity and describe the division of labor within that business. Name the business. Describe at least three different roles in that business. 

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3. How might you improve the division of labor in the business mentioned?

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4. Explain why management might take these two different approaches (Theory X and Theory Y) in managing a workforce.

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5. Describe Michael Porter’s Five Forces Model.

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6. Describe five organizational structures that management might use to organize a corporation.

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7. Describe Equity Theory and Expectancy Theory.

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8. Imagine you are the manager of a hotel. You employ 20 people divided into four teams to clean the room. One team comprises four older women and one young man. The women are experienced and making well above minimum wage. The man is inexperienced and making minimum wage. The four women come to you and complain that the man is not pulling his weight (shirking). What actions would you take? Be specific. If you offer actions that violate U. S. law, your score will be reduced.

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9. Situation: A firm must hire a new programmer. Two candidates have applied—a white male and an Asian female. The white male is clearly more qualified, but the firm’s workforce is underrepresented by Asians and females (although no legal action is pending).  The firm decides to hire the Asian female. Is this the correct business decision? Is this action ethical? Defend your position.

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10. According to the course materials, what is the basis of a manager’s power?

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11. According to the course materials, what is the basis of a leader’s power?

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12. What is organizational culture?

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13. Other than firing everyone and hiring a new workforce, how does management change an organization’s culture? I want specific actions, not theory.

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Extra questions: 

What is the basis of business ethics? Be specific.

What is the basis of business ethics? Be specific.

Define plagiarism and give an example.

Which leadership style do you consider the best? Why?