Heathrow Terminal 5 Project: cultural awareness

Heathrow Terminal 5 Project: cultural awareness

Heathrow Terminal 5 Project

Executive Summary

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Heathrow airport has been in operation since 1946 and is the UK’s largest airport and the world’s busiest international airport, carrying over 60 million passengers and 1.3 million tons of cargo each year. Terminal 5 when constructed will be able to handle 30 million passengers per year, taking Heathrow’s total number of passengers to around 90 million.

Heathrow Terminal 5 is the most multifaceted construction projects in Europe with good procurement and Supply Chain Management strategies in place. It is a multidisciplinary project consisting of civil, mechanical, electrical systems, communications and technology contractors over the entire phase of the project.

The project is aimed at making Heathrow maintain its competitive position within Europe, retain its passenger capacity and also increase it by 30% over the next 10 years; this project when carried out will make Heathrow one the world’s busiest airport and a major source of income for the UK economy. It is estimated that the project will cost £4.2B and have a payback period of 8 years.

Since construction projects are prone to risks related to Environmental, legal and Supply Chain issues, the main aim is to maintain a synergistic relationship amongst all the stakeholders of the project with an effective communication strategy in place and to hire external consultants having expertise related to environmental (material risk, waste management, air quality, dust, noise and others) and legal aspects of the project. This helps in a smooth flow of the project coping with Environmental and legal standards set by the UK (Europe). This also favours in preserving the interests of local communities during the construction of this Terminal (Execution Phase).

Some of the main multifarious challenges which are involved in the project phases would be:

* Exhaustive Planning activities

* Earthworks (Archaeology)

* State of the Art design of the infrastructure (Buildings)

* Twin river diversion

* Rail and Road infrastructure projects.

The main elements under T5 project includes construction of the Main Terminal building, two Satellite Terminals, Aircraft stands, an Air Traffic Control Tower, connections to Public Transport, Road works, Rails and Tunnels.

The success of this project also depends on the lessons learnt from the following two stages:

* Lessons learnt prior to this project from other major construction projects

* Lessons learnt during the execution (construction) stage of the project.

Therefore the project should be focussed on the first point than the second one and strive towards having minimal lessons learnt during the execution stage of the project. The main aim is to complete this project on time, within budget and with exceeding expectations of the quality from the customer.

Introduction:

BAA is the world’s leading International airport group, responsible for managing the multifaceted Airport environment including safety and security, operation of air bridges, runways, environmental issues, shops and commercial facilities, airport systems which includes IT, information/ help desks and others. It owns, develop and manage 9 International Airports in total including Budapest (Hungary) and Naples (Italy).

BAA serves more than 150 million passengers at its seven UK airports, including the world’s busiest international airport, Heathrow. It is involved with management contracts/ stakes in ten airports outside the UK and also has got retail management contracts at two Airports in the USA. BAA established airport privatisation and retailing, and is recognised for its efficient airport operations.

BAA’s achievements have been emphasized by its sustained effort towards managing environment and other impacts of aviation. It is also successful in maintaining a synergistic relationship amongst customers, employees and business partners in an efficient way. It constantly benchmarks itself against the demanding prolific standards of corporate roles and responsibilities.

1.1 Project Rationale:

As Project Rationale describes about the basic reason for the accomplishment of the project, the major issues which Heathrow airport is facing are the escalation in the number of passengers and this is causing an increase in the congestion at the current terminals of Heathrow, due to increase in congestion it is difficult to provide the world class customer support/services effectively to the passengers and the airlines.

An increasing global competition from other International Airports in the European region like inParis,AmsterdamandGermany proposed a threat to Heathrow’s revenues and position in aviation industry. There is a need to accommodate bigger planes like Airbus A380 and the effective air traffic monitoring system with the help of new Air traffic control towe………………………

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