Learning Team Assignment Entrepreneurial Small Business Project Phase II
DQ 1:
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Get Help Now!Chose the leadership style that best describes you as an entrepreneur, such as explorer, miner, accelerator, or integrator. Based on that leadership style, how might you be able improve customer service in a small business?
DQ 2:
How do the different types of entrepreneur leaders, such as explorer, miner, accelerator, and integrator, approach customer service differently? Explain your answer, and provide specific examples to support your response.
DQ 3:
What is the role of customer service in a small business? Why is it important? Explain your answer, and provide an example.
DQ 4:
Customer resource management (CRM) is becoming a huge part of many businesses. What value does CRM add? What are the future technology trends in CRM?
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