Class, I am very glad you started us off and for your insight and for your detailed posting. What would we have done if we did not have this invaluable feedback loop?

Class, I am very glad you started us off and for your insight and for your detailed posting. What would we have done if we did not have this invaluable feedback loop?

Janice

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References

Ashoka (2013).  What’s your feedback loop?  Retrieved on February 1, 2017 from www.forbes.com/sites/ashoka/2013/10/28/whats-your-feedback-loop/#585db2901d28

Eckstein, J. (2014). THE FEEDBACK LOOP AND ITS INFLUENCE ON ASSESSMENT DESIGN. Techniques: Connecting Education & Careers, 89(6), 58.

O’Connor, J., & McDermott, I. (1997). The art of systems thinking (p. 20). London: Thorsons.

DQ 2
One of the factors which drives success whether at the individual or organizational level is feedback. Simply put feedback is information provided to the individual or the organization about past performances or other issues. Through feedback the individual and the organization gains an understanding of the rationale for success or failure of an endevour.

Feedback loops is not totally dissimilar from general feedback except that the feedback is in loops or circles so that one can return to the source of the information for clarity.  Malone (2017) states that a feedback loop is a closed system by which the consequences of an event sends back. Data or feedback that in turn has the potential to modify or change the event in the future.

Feedback loop is one of the supporting pillars of system thinking, and system thinking has the power or ability to drive organizational success.  In a study, Skarzauskiene (2010) demonstrates that systems thinking can act as a catalyst for improved organizational performance and organizational success.

Beyond its catalytic implications for organizational success, Feedback loops as an aspect of systems thinking, has been applied to issues of organizational change. Malone (2017) that Microsoft IBM and approximately one hundred other companies have been applying feedback loop mechanisms in their organizations, they have migrated to highspeed, computer generated feedback information among their various departments and consumers which has the potential to instantaneously recognize changes in orders and quickly respond.

Whittle and Christopher (2013) in Ashoka, has also argued that companies like Amazon and yelp, has transformed the business world through ongoing dialogue and response. Thus, these companies continue to change through these feedback loops which empowers consumers and facilitate continuous company innovation as they try to obtain a competitive edge.

At the organizational context learning is critical to organizational change and feedback loops is an imperative   to the learning process. Yeo (2009) in a study discussed the implications of the use of feedback loops in the learning process. For Yeo (2009) through feedback loops employees learn how to communicate and the dialogue facilitates individuals to think together where new meanings and social structure emerges.

References

Malone, M. S. (2002, Oct 07). Welcome to feedback universe.  Forbes ASAP, 170, 020-025. Retrieved from https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/200478747?accountid=7374

Yeo, R. K. (2009). Liberating murphy’s law: Learning from change.  Industrial and Commercial Training, 41(2), 67-74. doi:http://dx.doi.org.lopes.idm.oclc.org/10.1108/00197850910939090

Ashoka (2013).  What’s your feedback loop?  Retrieved on February 1, 2017 from www.forbes.com/sites/ashoka/2013/10/28/whats-your-feedback-loop/#585db2901d28

Skarzauskiene, A. (2010). Managing complexity: Systems thinking as a catalyst of the organization performance.  Measuring Business Excellence, 14(4), 49-64. doi:http://dx.doi.org.lopes.idm.oclc.org/10.1108/13683041011093758

Yeo, R. K. (2009). Liberating murphy’s law: Learning from change.  Industrial and Commercial Training, 41(2), 67-74. doi:http://dx.doi.org.lopes.idm.oclc.org/10.1108/00197850910939090