ACTIVITIES FOR COMMUNICATING SUPPORTIVELY
1 Tape record an interview with someone such as a coworker, friend, or spouse. Focus on an issue or challenge faced right now by that person. Diagnose the situation to them mine if you should be a coach or a counselor. (Our bet is that it will be the latter.) Conduct a conversation in which you apply the principles of supportive communication discussed in the chapter. (The Rejected Plans case provides an example of such an interview.) Use the tape to determine how you could improve your own supportive communication skill.
2. Teach someone you know the concepts of supportive communication and supportive listening. Provide your own explanations and illustrations so the person understands what you are talking about. Describe your experience in your journal.
3. Identify a person with whom you have had a disagreement, some difficulty in the past, or some discomfort in your relationship. This could be a roommate, parent, friend, or instructor. Approach that person and ask to hold a conversation in which you discuss the interpersonal problem. To be successful, you’ll discover how crucial supportive communication is in the conversation. When you have finished, write up the experience in as much detail as possible. What did you say and what did the other person say? What was especially effective and what didn’t work so well? Identify areas in which you need to improve.
4. Write two mini-case studies. One should recount an effective coaching or counseling situation. The other should recount an ineffective coaching or counselling situation. The cases should be based on a real event, either from your own personal experience of from the experiences of someone you know well. Use principles of supportive communication and listening in your cases.
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