Week 3 (Due: Sun 8/11)
1) New Employee Training
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Get Help Now!Three methods are used to assist newcomers in performing their jobs. These include: orientation, which fits them into the job and organization; training, which upgrades the skills of technical and operational employees; and development, which upgrades the skills of professionals and managers.
In this 7-minute video, correspondent Tanya Rivero interviews Markle Foundation president and CEO, Zoe Baird, about a study that shows Americans feel they need more training and education in order to compete for jobs.
After watching the video, answer the following questions:
Evaluate the effectiveness of an orientation training that you received as a sales associate. Did you feel the orientation training was purposeful and valuable to your on-boarding for that organization? Explain your rationale. What if your organization didn’t have an orientation training, do you think the organization should have an orientation training program? Why or why not? And would an orientation training help new employees better transition into the organization?
Next, from your viewpoint, how important is organizational training to an employee and to the organization? Discuss ways organizations could evaluate the effectiveness of their internal training programs.
Lastly, assume you want to get promoted at work within the next three years. What development opportunities should you seek out to help you get promoted? What specific skills and competencies do you need to develop and why did you select those specific skills and competencies?
Write approximately 250 words and at least one reference supporting your response.
2) Performance Appraisal Essay
Employers of today focus on several types of performance appraisals. The below article discusses how more employers are shifting from the traditional numerical ranking system performance appraisals to a qualitative approach.
Read: https://www.shrm.org/hr-today/news/hr-magazine/pages/0415-qualitative-performance-reviews.aspx
Your supervisor has tasked you with creating a new performance appraisal system for your department. Your first step is to determine what criteria and competencies are to be evaluated. Write an essay of at least 250 words, double-spaced, with proper reference citation per current APA guidelines.
Summarize your “new” performance appraisal and explain the criteria and competencies you selected. Justify your rationale for the areas you’ve selected.
Why will your new performance appraisal better assess and measure employees’ work performance?
What is your intended employee and organizational outcomes for your new type of appraisal? How would a fair and equitable performance appraisal increase motivation in your department? Justify and support your rationale.
Ensure you have credible resources to support your responses.
Week 4 (Due: Sun 15/11)
Motivating Employees
Everyone is motivated by different things and in different ways. Some need intrinsic motivation while others thrive on extrinsic motivation. Below is a YouTube video (01:32) on Intrinsic and Extrinsic motivation. https://youtu.be/kUNE4RtZnbk
Based on your personal experience, the video, and readings, respond to the following discussion prompts:
Provide some personal examples of when an intrinsic and extrinsic motivational reward was successful and unsuccessful either from your viewpoint or from a manager’s viewpoint. Justify why they were and were not successful.
From Module 1 on the multi-generational workforce, explain how managers can use different theories to motivate the multi-generational workforce and retain employees. Provide specific examples.
Write approximately 250 words and at least one reference supporting your response.
2) Critical Thinking Questions – Emotional Intelligence, Vroom’s Expectancy Theory, and Globalization
Do some research and answer the following critical thinking questions from this week’s readings. In your analysis, cite a minimum of three (3) references from different sources.
Analyze the four key elements of emotional intelligence and how they apply to you as a manager or a student. Are there any elements you need to develop or improve? If so, why? If not, why not?
According to Vroom’s Expectancy Theory, he suggests people are motivated by two things: how much they want something, and how likely they think they will get it. Expectancy is the belief that a particular level of effort will lead to a particular level of performance. Apply Vroom’s expectancy theory to explain your level of effort in this class and evaluate if you think your level of effort is reflective of your level of performance. Explain your rationale.
Discuss how the trend toward globalization is impacting the need for companies to effectively manage diversity.
Write a minimum of two (2), double-spaced, full pages of analysis with proper reference citation per current APA guidelines.
Week 5 (Due: Sun 22/11)
Perceptions
As mentioned in your readings, communication, perception, and assumptions play a huge part in our daily interactions. No matter what position someone holds in a company, opportunities to communicate across all levels present themselves, whether it be at an all-associates meeting or in the break room. Because of this, one of the most important skill-sets a manager needs in order to be successful is communication. The below article is a good refresher of what you learned about communications. Don’t forget to watch the video within the article:
Talk about perceptions and how people can look at the same situation differently. Select and complete one of the perception tests from the links below:
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Summarize the perception test you completed by answering the below questions:
Describe in your own words what you learned about perception from taking this test and how it affects a manager’s decision-making abilities.
Provide at least one example where you witnessed (or experienced yourself) an example of how perception in the workplace caused a negative issue and describe the outcome.
Explain the impact perceptions can cause in the communication process in an organization and provide at least two solutions you as a manager would implement to overcome that impact(s).
Write approximately 250 words and at least one reference supporting your response.
2) Critical Thinking Questions – Virtual Collaboration, Barriers to Communication
Do some research and answer the following critical thinking questions from this week’s readings. In your analysis, cite a minimum of three (3) references from different sources.
Advances in technology are making it easier than ever for people to collaborate, even when they are dispersed globally. Discuss how you could manage potential conflict within your team over the fact that not all members will have the same knowledge of the English language.
Compare how the stages of group development might be different for virtual teams compared to traditional face-to-face teams. What would be some of your recommendations for dealing with the differences in group stages of development in virtual teams?
Identify and summarize the five barriers to communication. Then, assume you are communicating with someone who has an oversized ego. What actions could you take to increase the effectiveness of your communication with this person?
Write minimum of two (2), double-spaced, full pages of analysis with proper reference citation per current APA guidelines.
3) Improving Writing and Communication Skills
Did you know that by improving your effective listening skills you will become a more influential and powerful conversationalist? Did you know that the better your writing skills are, the better the impression you’ll make on the people around you — including your boss and your colleagues?
For this assignment, you will watch two videos. The first video is on improving our communication skills, and the second video is about how to write more effectively.
After you watch both videos, answer the following questions below in an essay format of approximately 250 words, double-spaced, with proper reference citation per current APA guidelines.
Detail the most beneficial skills you learned from both videos and explain your rationale for your selections. Identify how you would implement those skills into your current place of employment to improve your own communication process.
From your perspective, outline your workplace communication and writing skill challenges and describe some strategies to help you overcome those challenges.
Week 6 (Due: Sun 29/11)
Critical Thinking Questions – Manager and Leader
Do some research and answer the following critical thinking questions from this week’s readings. In your analysis, cite a minimum of three (3) references from different sources.
Explain the difference between someone who “manages” and someone who “leads.” Think of someone who you consider to be an effective leader. Now, explain why you consider him or her to be effective.
Deliberate over the importance of charisma in transformational leadership. Do you believe that people who are not overly charismatic can still be transformational leaders? Explain your point of view. Then, explain the action steps leaders can and should take to ensure that their transformational leadership is ethical.
Controlling is defined as monitoring performance, comparing it with goals, and taking corrective action as needed. Describe the reasons why control is a difficult managerial function. What are the challenges involved with controlling?
Write a minimum of two (2), double-spaced, full pages of analysis with proper reference citation per current APA guidelines.
2) Leadership
You will be writing from both sides (PRO+CON) with approximately 250 words, so at least 500 words in total.
PRO: Leaders are born, not made (nature over nurture).
CON: Leaders are made, not born (nurture over nature).
Write a convincing initial post of your debate position to this discussion forum. Be sure to identify whether you are arguing PRO or CON at the beginning of your post, and ensure you have credible sources to support your position. Remember you want to persuade the reader!
Compare both the pro or con stance to at least one other classical, behavioral, or management science approach. Identify the similarities and how the two approaches can benefit managers in their ability to motivate and lead.
Write a rebuttal response to an opposing positions on the debate topic.
3) Critical Thinking Questions – Change
Do some research and answer the following critical thinking questions from this week’s readings. In your analysis, cite a minimum of three (3) references from different sources. Write a minimum of two (2), double-spaced, full pages of analysis with proper reference citation per current APA guidelines.
Dealing with change is an ongoing challenge for every manager. Describe how an organization can tell that it needs to change. What are indicators that change is needed?
Organizational development (OD) is a set of techniques for implementing a planned change to make people and organizations more effective. Describe metrics that can be used to evaluate the effectiveness of a planned change, and explain why it is often difficult for managers to implement change.
Social psychologist Kurt Lewin developed a three-stage model. Summarize the model and provide an example of how that model was implemented or used in your company (or previous one) or a change initiative.
Week 7 (Due: Sun 13/12)
1) Unethical Business Scenarios
Below are some real-life situations that present ethical questions in a business. Discuss at least two situations (of course you can discuss all of them) and look at it (a) from a strictly legal viewpoint, (b) from a moral and ethical viewpoint, and (c) from a point of view of what is best in the long run for the company.
Look at each situation from the perspective of all groups concerned: customers, stockholders, employees, and community and not just your opinion of the situation.
You are a general manager of a cosmetics firm. The results of a study show that your major brand could cause skin cancer. From the different viewpoints stated above, is this legal and ethical or illegal and unethical, or a combination of the two, and what is the potential outcome of the company if it does nothing? What would be your recommendations and why?
You have the opportunity to offer a job to a friend who really needs it. Although you believe that the friend could perform adequately, there are more qualified applicants. From the different viewpoints stated above, would this be legal and ethical or illegal and unethical, or a combination of the two? How might you be viewed in the organization if you hire a less qualified person? What would you do? Explain your justification.
You are the vice president of a beer company in a state that sets the legal drinking age at 21. Your boss asks you to organize a lobbying effort to have the drinking age reduced to 18. From the different viewpoints stated above, would this be legal and ethical or illegal and unethical, or a combination of the two? Does this violate the company’s social responsibility to the state and/or surrounding towns? What would you do? Explain your justification.
Because of a loophole in federal laws, you find that you could legally pay your workers less than the minimum wage. The cost savings you recommend may mean you’re getting a choice promotion. From the different viewpoints stated above, would this be legal and ethical or illegal and unethical, or a combination of the two? What would you do? Explain your justification.
Discuss at least two situations. Be sure to consider both short‑ and long‑range consequences. Write approximately 200 words and at least one reference supporting your response.
2) Corporate Social Responsibility – Ethical Dilemma
Corporate Social Responsibility (CSR) has become an important part of business for many of today’s companies. Many times, however, its CSR efforts are overshadowed by publicized ethical dilemmas. Wal-Mart is a great example of this. They have a webpage devoted to their efforts:
The other side of the Wal-Mart coin, however, contains a slew of ethical issues including claims about labor law, discrimination, etc.
Visit and evaluate both Wal-Mart webpages provided and summarize its efforts for CSR and ethics.
Do you feel the CSR/ethics strategies Wal-Mart employs benefit the community, or do you feel it is more of a ploy to make itself look better? Explain and support your conclusion.
How does Wal-Mart ensure equitably of CSR globally? Does Wal-Mart’s CSR violate foreign companies’ laws or ethics? Justify and support your response.
Write at least 250 words, double-spaced, with proper reference citation per current APA guidelines.
3) Cultural Diversity
Hong Kong, USA, United Kingdom – London.
Select and research two countries from above that you feel are culturally diverse. After comparing the two countries, discuss and identify how the cultural differences influence:
the costs of doing business in each country
the future economic development for each country
the business practices used in each country
Write approximately 200 words and at least one reference supporting your response.
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