HOSP 1015 – Managing the Hotel Guest Experience Team Project

HOSP 1015 – Managing the Hotel Guest Experience

Team Project

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Week 10:  Developing a par inventory

DUE:  Week 10, Sunday, 11:59 PM Eastern

Value: 25 Points

The brand your hotel franchises has determined that they need to change the specifications for the sheets, pillows, towels and other terry products in order to “enhance” the guest perception of the brand.  The requirement is that each hotel must be in full compliance by “X” date, which is rapidly approaching.  Your ownership has given you approval to order the new products to a level that is consistent with your current approved par inventory.

For the first part of the assignment:

1. Using the spreadsheet provided, prepare the inventory order you will need in order to convert to the new standard, and have a complete par inventory – based on your current par inventory standards.
2. Order quantities are determined by the manufacturer, so you will need to place an order which gets you as close to the par inventory level as you can.
3. Using the prices provided, determine how much this purchase will cost.

For the second part of the assignment:

1. Assume it is now one month after your initially put your new inventory into service. Your housekeeping supervisor/manager has completed a physical inventory at the end of the month.  You need to place an order for more inventory in order to bring your hotel back to the established par level
2. Using the excel spreadsheet provided, calculate how much you will need to purchase.
3. Order quantities are determined by the manufacturer, so you will need to place an order which gets you as close to the par inventory level as you can.
4. Using the prices provided, determine how much this purchase will cost.

Write a professionally formatted memo to your General Manager which first describes what you’ve done in the first part of the assignment, and then what you needed to do at the end of the month as a part of your normal month end inventory and purchase procedure.

NOTE:  When using the Excel spreadsheet for parts of your assignment, you will need to insert the relevant parts of the spreadsheet into your Word document by copy/paste function.

FORMAT Requirements (for ALL Sections of the Team Project)

Your paper must meet the following requirements.  These are designed to allow you to submit a professional quality paper.

1. Each paper must have a title page (sample below).
2. Margins must be 1.5 inches on the top and bottom and 1 inch on each side.
3. Each page must be numbered at the bottom of the page, centered, in the footer section of the page (Use Word Footer functionality). The Title Page is not numbered.
4. Paper must be double spaced, with each paragraph beginning indented.
5. There must be no spelling and no grammatical errors.
6. The tone of the paper must be professional.
7. Each paper must be submitted through Turnitin using the Turnitin link in the course as instructed by your professor.
8. When using the Excel spreadsheet for parts of your assignment, you will need to insert the relevant parts of the spreadsheet into your Word document by copy/paste function.

Essential Elements:

Each section of your paper must be logically organized, based on the assigned items.  It should be easy to read, and move sequentially through the content you are presenting.  The “why” of your decisions is as important as the “what”.  You must be able to describe and defend the reason/thought process you used to arrive at your decision.

There is not necessarily a “right answer” to many of these points.  Your performance on the paper will be based not so much on what you chose, but WHY you chose it.  Was your choice logical and based on the facts available?  Was your choice based on creating a competitive advantage?

For example, if you are presenting the location of your hotel.  Why did you locate your hotel there?  What are the advantages to this location and what will you do to maximize these?  Are there any disadvantages and if so, what could you do to minimize them.   It is important that you use any information that has been presented in the class to date, along with your knowledge.

Under no circumstances are you to use the term “as stated before” or “as stated above”, and then repeat what you said earlier.  This is both annoying an unprofessional.

Use professional terms, not slang.   Assume you are writing this note to your investors or to your boss.