Group C: Drawing from your own experience

Group C: Drawing from your own experience, select a process (a set of specified steps to accomplish a task) used at your place of work or in your interaction with a business that you would like to see improved. Explain why you picked that process. Explain how you would go about improving it. Who should be involved with you? What are some of the questions you should ask about the current process? How will you know if the process was actually improved?

First, we need to be sure you can identify a process; many students have difficulty with that, so refer to your textbook readings. I am also interested in themethod to be used to improve the process, not a solution. (For example, I am not looking for something like: “The Café where I work is not selling enough coffee. We should use social media to advertise more.” The discussion here is about identifying a process and how the Café would go about deciding how to improve that process, who should be involved, what should be considered, and what steps should be taken.) You should employ the techniques discussed in class or those that you find in your research. Keep in mind that outside resources strengthen your responses.

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ALSO: In preparation for the Stage 2 assignment, please list some inputs to the process (things or information needed to perform the process) and outputs of the process (things or information that result from the process), so we can discuss those as well. Everyone needs a good understanding of inputs and outputs in order to successfully complete Stage 2, which is due at the end of next week.