Various Benefits Of Process Mapping Nursing Essay

Various Benefits Of Process Mapping Nursing Essay

An emphasis on the relationship between the work environment and delivery of clinical care is laid in patient safety. The work of the operating department is determined by inter-dependant, “tightly coupled” organisational relationships between hospital departments based upon the timely exchange of information, services and resources required for the delivery of care. Failures within these processes, manifest as “breakdowns” within inter-departmental relationships lead to situations of constraint, rapid change and uncertainty in the work of the operating department that require staff to break with established routines and work with increased time and emotional pressures. This means that staff focus on working quickly, as opposed t…………………….

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Various Benefits of Process Mapping

It provides a starting point for the improvement project specific for the place of work to be acted upon

It creates a culture of ownership, responsibility and accountability for the team involved in the improvement process

It helps to understand patient pathway and process from the perspective of the patient by providing an illustration of the same.

It aids to plan improvement changes more effectively.

It involves the staff who might not be able to contribute to improvement process thus help in collecting ideas from staff who better understand the system.

Process mapping can be utilized as an interesting event which helps in engaging employees to a greater extent

The process map is the end product of process mapping exercise which is easy to understand and comprehend by employees and other stakeholders involved in process. (NHS Modernisation Agency 2005)

Process mapping exercise can be used to determine Value adding and Non-Value adding steps in a patient pathway. Lean thinking transformation can be utilized to redesign the patient pathway thus enhancing the contribution of value adding steps while minimizing non value adding steps in a process. It has been observed that Non value adding steps account for nine time more effort than value adding steps. (George et al. 2005) (Fillingham 2007)

It also allows us to realize the patient’s experience by visualizing the actual process, by separating a process into a series of steps which can be viewed as a patient pathway or process of care………………….