How is the flow of information influenced by structure and culture in an organisation?
Name three external role-players that need information from an organisation.
1.2 Also name the type of information needed by each.
6
2
Why is a workload chart very useful when developing new systems?
4
3
Name three different types of information systems and the organisational level that it is
used at.
6
4
How is the flow of information influenced by structure and culture in an organisation?
5
5
Name three factors that must be taken into account when organising a meeting by way of video conferencing.
3
6
Give examples of how legal requirements, regulations or the organisation’s constitution can have an effect on organising events such as a conference, banquet congress, or seminar.
5
7
Why is determining your audience an important step in the communication process?
5
8
Name three devices that make use of wireless transmission.
3
9
5.1 Explain the difference between a star network and a ring network.
5.2 Point out the advantages and disadvantages of each type of network.
8
10
Why is it important to compile an agenda for a meeting?
5 /50
Multiple Choice – Only write the MOST CORRECT corresponding answer in the space provided for “Your Answers”. (i.e. either a, b, c, or d )
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Statement or question:
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11.1 When can a chairperson adjourn a meeting without a majority decision?
2
a. When the rules and regulations of the organisation are not observed by the members.
b. When some members talk too much and do not allow quieter members to have their say.
c. When disorderliness makes it impossible to continue.
d. When someone attending the meeting does not obey him.
11.2 When does a motion become a decision?
2
a. When it is submitted in writing.
b. When it is seconded.
c. After it has been discussed and adopted by the meeting.
d. In the next meeting after it was adopted.
11.3 A ‘bring forward’ planning system is also known as … 2
a. To-do-list
b. Tickler file
c. Time-log
d. Gantt chart
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Get Help Now!Multiple Choice – Only write the ACCURATE corresponding answer in the space provided for
“Your Answers”. (i.e. either a, b, c, or d )
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Statement or question:
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Your
answer
11.4 What is the ‘scalar principle’ more commonly known as?
2
a. Delegation.
b. Accountability
c. Span of control.
d. Chain of command
11.5 The rights inherent to a managerial position 2
a. Delegation.
b. Span of control.
c. Authority
d. Responsibility
11.6 Identify the disadvantage of centralisation
2 a Work processes are not always the best.
b. Offices do not always have the specialised workers and equipment to implement savings
c. The co-operation of administrative activities can eventually become cumbersome.
d. Owing to a variety of work of smaller scope, the work is done more slowly.
11.7 In a functional organisational structure, the administrative manager …
2 a. Has the authority to give instructions to people in staff positions.
b. Has authority to give enforceable instructions regarding the administrative function to all other functions.
c. Has authority to give instructions to line functionaries and their subordinates.
d. Has only line authority.
11.8 When you take action to prevent an anticipated problem, you are practising … 2
a. Concurrent control
b. Feedback control
c. Feed-forward control
d. Quality control
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